Salary:  $30k

Job Summary:  Coaches are responsible for providing job coaching and case management support to participants and adhering to all READI Chicago implementation requirements. Coaches will be energetic, flexible, collaborative, and proactive team members who positively and productively support high-risk participants.



Manage a caseload of READI Chicago participants:

  • Conduct one-on-one coaching sessions with participants and facilitate the development of individual success plans
  • Review daily performance reports from Crew Chiefs and address any issues that emerge,
  • Develop and maintain referral relationships for a range of support services and connect participants to appropriate services as needed,
  • Become trained as a facilitator for cognitive-behavioral group work, and co-facilitate weekly cognitive-behavioral group sessions
  • Participate in trainings to learn the principles of trauma-informed care, motivational interviewing, conflict de-escalation, harm reduction, and other relevant concepts, and apply that knowledge in daily interactions with READI Chicago participants
  • When participants are ready to advance, work with participants to determine the advancement opportunities they want to pursue, and connect them with appropriate opportunities
  • Perform assessments for participant career interests and aptitudes in order to match them with subsidized employment tasks, unsubsidized employment opportunities, and appropriate training
  • Lead work-readiness and job search skills instruction, including “soft skills,” resume preparation, interviewing skills, job search techniques, and related topics
  • Act as an intermediary between workers and employers when issues arise in the workplace
  • Participate in case conferences with other READI Chicago staff to discuss service delivery plans for participants
  • Complete and submit all necessary paperwork, data entry, and reporting in a timely fashion
  • Work closely with other READI Chicago staff across the network to provide seamless support to program participants



  • Basic reading, writing, and math skills
  • Valid driver’s license
  • Excellent communication skills
  • Time management skills
  • Some prior management experience preferred
  • Knowledge of building maintenance, landscaping, grounds keeping, and/or related trades
  • Motivated, energetic, and skilled at relationship building and team building
  • Exercises good judgement about when to notify manager about incidents, etc.
  • Individuals with criminal records and other lived experience are encouraged to apply